Repair Tips

Consumer Tips

Consumers who feel confident, informed and “in control” are less likely to have a negative experience when taking their vehicles in for service. Contact a shop before you need one and ask as many questions as you need.

Auto Repair

I-CAR certification is evidence that the shop and its technicians have completed extensive training in all aspects of collision repair.
Start shopping for a collision repair shop before you need one. Friends and associates may have the best recommendations.
Ask the shop if they customarily handle your vehicle make and model.
Look for a facility with modern equipment. Many vehicle manufacturers recommend specific repair procedures and equipment for the repair of their vehicles.
Your insurance company is your “partner” when you’re involved in accident, however your participation in the decision of which shop does the repairs on your vehicle is essential.
All policies, guarantees and methods of payment should be posted or explained to your satisfaction.

Locate an auto services facility near you.

Collision Repair

I-CAR certification is evidence that the shop and its technicians have completed extensive training in all aspects of collision repair.
Start shopping for a collision repair shop before you need one. Friends and associates may have the best recommendations.
Ask the shop if they customarily handle your vehicle make and model.
Look for a facility with modern equipment. Many vehicle manufacturers recommend specific repair procedures and equipment for the repair of their vehicles.
Your insurance company is your “partner” when you’re involved in accident, however your participation in the decision of which shop does the repairs on your vehicle is essential.
All policies, guarantees and methods of payment should be posted or explained to your satisfaction.

Locate an auto services facility near you.

Getting your vehicle repaired...whose job is it?

Getting your vehicle repaired involves more people and details than you may imagine. Find out what key roles each party plays in getting your vehicle back on the road; from you, the repair facility to the insurance company. Click here for more informaiton.